Find a PDS

View a Product Disclosure Statement (PDS) for our products. 

Accessibility Support

How people with disabilities and language barriers can contact us. 

Counselling and wellbeing

Specialist services are available to provide extra support for our customers.

Domestic and family violence

Our Domestic and Family Violence Policy supports customers by protecting their privacy and offering timely, targeted support.

Financial support

If you’re having trouble meeting your financial obligations to us (excluding premium payments), you can ask us for financial hardship support.

Make a complaint

It’s our intention to meet your needs. If you’re unhappy with any of our products or services, please let us know as soon as possible so we can fix the problem.

Replacement value Calculators

Calculating the replacement cost of your home can be complex. To help make it easier, try using these replacement cost calculators.