Canstar Insurer of the Year Award 2026

Our Budget Direct brand, for the fifth year in a row, is the winner of Canstar's Insurer of the Year Award 2026. This award recognises the best performing insurer that offers outstanding value through its policies and services, resulting in high customer satisfaction.

Insurer of the Year

Money Magazine, Canstar, Finder and WeMoney have named Budget Direct as Insurer of the Year for 2026. This makes Budget Direct Money Magazine's Insurer of the Year for ten years in a row (2017-2026), Canstar's Insurer of the Year for five years in a row (2022-2026), the inaugural Finder Insurer of the Year (2026) and WeMoney's Insurer of the Year for 2025-2026.

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Money magazine Insurer of the Year

We've won Money magazine's Insurer of the Year title 10 years in a row (2017–26) and Money magazine's Best of the Best awards for Car Insurance (2019–26) and Home & Contents Insurance (2017–20 & 2022–26).

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Industry Awards

Auto & General are a member of the Auscontact Association – the Australian contact centre industry association. Since 2014, Auscontact have been rewarding high achievement and professionalism through its yearly awards program. Auto & General are proud to have won multiple awards each year since the awards started.

  • Best Talent Queensland – 2019, 2018, 2017
  • Contact Centre Professional Queensland – 2019, 2018, 2016, 2014
  • Team Leader / Team Manager Queensland – 2019, 2018, 2017, 2014
  • Team Leader National – 2016, 2015
  • Operations Champion Queensland – 2018
  • Digital Champion Queensland – 2017
  • People Champion Queensland – 2016
  • Customer Experience Champion Queensland – 2015.

A&G Difference program wins an Australian Workplace Giving Award

Auto & General was proud to win Best Corporate + Charity Partnership at the 2023 Workplace Giving Awards in partnership with our long-term charity partner Act for Kids.

A&G Difference program wins Queensland Volunteering Award

Auto & General was proud to be named the Queensland Volunteering Corporate Volunteer of the Year for 2024.

Queensland Gives Queensland Corporate Philanthropist of the Year 2024

Auto & General was proud to be nominated by long-term charity partner Act for Kids for the Queensland Gives Queensland Corporate Philanthropist of the Year Award.