Money magazine Insurer of the Year

Our Budget Direct brand has won Money magazine Insurer of the Year six times, including the last four years in a row (2017–2020), and Money’s Best of the Best awards for Cheapest Car Insurance (2019–2020) and Cheapest Home & Contents Insurance (2017–2020).

Find out more visit Budget Direct website:

Outstanding value 14 years in a row

After comparing the cost and features of 53 comprehensive policies offered by 42 insurers, Canstar awarded Budget Direct one of only two national awards for Outstanding Value Car Insurance in 2020. In the process, Budget Direct became the only brand in any financial services category to win a Canstar national award 14 years running.

Find out more visit Budget Direct website:

Industry Awards

Auto & General are a member of the Auscontact Association – the Australian contact centre industry association. Since 2014, Auscontact have been rewarding high achievement and professionalism through its yearly awards program. Auto & General are proud to have won multiple awards each year since the awards started.

  • Best Talent Queensland – 2019, 2018, 2017
  • Contact Centre Professional Queensland – 2019, 2018, 2016, 2014
  • Team Leader / Team Manager Queensland – 2019, 2018, 2017, 2014
  • Team Leader National – 2016, 2015
  • Operations Champion Queensland – 2018
  • Digital Champion Queensland – 2017
  • People Champion Queensland – 2016
  • Customer Experience Champion Queensland – 2015.