About Us


About us

Auto & General has sold, managed and underwritten insurance products in Australia since 2000.

They include car, home and contents, and travel insurance.

Our brands

We underwrite insurance for numerous brands, including:

  • 1st for Women
  • Australia Post
  • Budget Direct
  • Catch Essentials
  • ING
  • Ozicare
  • Qantas
  • Virgin Money.

Our locations

Auto & General’s head office is in Brisbane and we also have two contact centres in South East Queensland.

In addition, we operate seven damage assessment centres, in Sydney, Melbourne and Brisbane.

Our people

We employ more than 1,700 people.

They include underwriters, product managers, actuaries, call-centre consultants (covering sales, service and claims), business developers, account managers, and marketing and communications specialists.

Our industry

Auto & General is regulated by the Australian Prudential Regulation Authority (APRA)

The Australian Securities and Investments Commission (ASIC) has granted Auto & General Services Pty Ltd and Auto & General Insurance Company an Australian Financial Services Licence.

This licence allows both entities to conduct financial services business in Australia.

We are a member of the Insurance Council of Australia and a signatory to its General Insurance Code of Practice.

Our Group

Auto & General is part of the international BHL Group.

The group includes one of the largest personal lines insurance intermediaries in the United Kingdom, and the largest direct personal lines insurer in South Africa.

The group has been providing cover and service for over 35 years.