We’re committed to helping people with disabilities and non-English speaking people access our products and services.

National Relay Service

National Relay Service (NRS)

A government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

1300 555 727
(Voice Relay number)
133 677
(Teletypewriter – TTY – number)
0423 677 767
(SMS relay number) 24 hours, 7 days a week

NRS website

Translating and Interpreting Service

Translation and Interpreting Service (TIS)

A government service for people who do not speak English and for agencies and businesses that need to communicate with their non-English-speaking clients.

131 450
24 hours a day, 7 days a week.

TIS website