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Current Documents
To find out which PDS Part B applies to you, refer to your quote or Insurance Certificate for the product you have chosen.
Virgin Money Car Insurance PDS Part A
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Virgin Money Car Insurance Price Saver PDS Part B
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Virgin Money Car Insurance Price Promise PDS Part B
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Virgin Money Car Insurance Supplementary PDS (SPDS)
This SPDS applies for new policies quoted on or after 11 December 2025 and policies with a renewal date on or after 18 January 2026
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted on or after 11 December 2025 and policies with a renewal date on or after 18 January 2026
Financial Services Guide (FSG) Virgin Money
This FSG applies from 12 December 2024
Financial Services Guide (FSG)
This FSG applies from 12 December 2024
Virgin Money Car Insurance Target Market Determination
This TMD applies from 27 June 2024
Virgin Complaints Policy
This Complaints Policy is current as of 23 February 2024
Past Documents
Virgin Money Car Insurance PDS Part A
This PDS applies to new policies quoted between 02 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023
Virgin Money Car Insurance PDS Part A
This PDS applies to new policies quoted between 28 February 2019 and 01 March 2021 and policies renewed between 29 March 2019 and 30 March 2021
Virgin Money Car Insurance PDS Part A
This PDS applies to new policies quoted before 28 February 2019 and policies with a renewal date before 29 March 2019
Virgin Money Car Insurance Price Saver PDS Part B
This PDS applies to new policies quoted between 02 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023
Virgin Money Car Insurance Price Saver PDS Part B
This PDS applies to new policies quoted between 28 February 2019 and 01 March 2021 and policies renewed between 29 March 2019 and 30 March 2021
Virgin Money Car Insurance Price Saver PDS Part B
This PDS applies to new policies quoted before 28 February 2019 and policies with a renewal date before 29 March 2019
Virgin Money Car Insurance Price Promise PDS Part B
This PDS applies to new policies quoted between 02 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023
Virgin Money Car Insurance Price Promise PDS Part B
This PDS applies to new policies quoted between 28 February 2019 and 01 March 2021 and policies renewed between 29 March 2019 and 30 March 2021
Virgin Money Car Insurance Price Promise PDS Part B
This PDS applies to new policies quoted before 28 February 2019 and policies with a renewal date before 29 March 2019
Virgin Money Car Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 14 November 2024 and 10 December 2025 and policies renewed between 22 December 2024 and 17 January 2026
Virgin Money Car Insurance Supplementary PDS (SPDS)
This SPDS applies for new policies quoted between 28 July 2022 and 20 September 2023, existing policies amended between 28 July 2022 and 20 September 2023 and policies renewed between 27 August 2022 and 28 October 2023 (or as otherwise detailed in the SPDS)
Virgin Money Car Insurance Supplementary PDS (SPDS)
This SPDS applies for new policies quoted between 31 August 2021 and 27 July 2022, existing policies amended between 31 August 2021 and 25 August 2022 and policies renewed between 29 September 2021 and 25 August 2022
Virgin Money Car Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 28 September 2020 and 01 March 2021 and policies renewed between 27 October 2020 and 30 March 2021
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 14 November 2024 and 10 December 2025 and policies renewed between 22 December 2024 and 17 January 2026
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 14 December 2023 and 13 November 2024 and policies renewed between 21 January 2024 and 21 December 2024
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 21 September 2023 and 13 December 2023 and policies renewed between 29 October 2023 and 20 January 2024
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 28 July 2022 and 20 September 2023 and policies renewed between 27 August 2022 and 28 October 2023
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 28 September 2020 and 27 July 2022 and policies renewed between 27 October 2020 and 25 August 2022
Virgin Money Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 28 February 2019 and 27 September 2020 and policies renewed between 29 March 2019 and 26 October 2020
Virgin Money Car Insurance Target Market Determination
This TMD applies to new policies quoted between 24 January 2024 and 26 June 2024, and policies renewed between 02 March 2024 and 03 August 2024
Virgin Money Car Insurance Target Market Determination
This TMD applies to new policies quoted before 24 January 2024 and policies with a renewal date before 02 March 2024
Current Documents
Virgin Home Insurance PDS
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Financial Services Guide (FSG) Virgin Money
This FSG applies from 12 December 2024
Financial Services Guide (FSG)
This FSG applies from 12 December 2024
Home Building Key Facts Sheet
This KFS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Home Contents Key Facts Sheet
This KFS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023
Home & Contents Insurance Target Market Determination (TMD)
This TMD applies from 10 July 2025
Virgin Complaints Policy
This Complaints Policy is current as of 23 February 2024
Past Documents
Virgin Home Insurance PDS
This PDS applies to new policies quoted between 02 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023
Virgin Home Insurance PDS
This PDS applies to new policies quoted between 12 September 2019 and 01 March 2021 and policies renewed between 11 October 2019 and 30 March 2021
Virgin Home Insurance PDS Part A
This PDS applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019
Virgin Home Insurance PDS Part B
This PDS applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019
Virgin Price Saver Home Insurance PDS Part B
This PDS applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019
Virgin Home Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 04 May 2023 and 20 September 2023 and policies with a renewal date between 11 June 2023 and 28 October 2023 (or as otherwise detailed in the SPDS)
Virgin Home Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 14 July 2022 and 03 May 2023 and policies with a renewal date between 13 August 2022 and 10 June 2023 (or as otherwise detailed in the SPDS)
Virgin Home Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted or varied between 31 August 2021 and 13 July 2022 and policies with a renewal date between 29 September 2021 and 12 August 2022 (or as otherwise detailed in the SPDS)
Virgin Home Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 14 May 2021 and 30 August 2021 and policies with a renewal date between 12 June 2021 and 28 September 2021
(For existing policy holders, any claim for fire losses that occur after the 29th of April 2021, will be assessed using the improved wording in this SPDS)
Home Building Key Facts Sheet
This KFS applies to new policies quoted between 12 September 2019 and 20 September 2023 and policies with a renewal date between 11 October 2019 and 28 October 2023
Home Contents Key Facts Sheet
This KFS applies to new policies quoted between 12 September 2019 and 20 September 2023 and policies with a renewal date between 11 October 2019 and 28 October 2023
Home Building Key Facts Sheet
This KFS applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019
Home Contents Key Facts Sheet
This KFS applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019
Home & Contents Insurance Target Market Determination (TMD)
This TMD applies to new policies quoted between 27 June 2024 and 09 July 2025, and policies renewed between 04 August 2024 and 16 August 2025
Home & Contents Insurance Target Market Determination (TMD)
This TMD applies to new policies quoted between 24 January 2024 and 26 June 2024, and policies renewed between 02 March 2024 and 03 August 2024
Home & Contents Insurance Target Market Determination (TMD)
This TMD applies to new policies quoted before 24 January 2024 and policies with a renewal date before 02 March 2024
Current Documents
Virgin Roadside Assistance Terms & Conditions
These T&C's apply to Memberships purchased on or after 20 April 2023 and Memberships renewed after 20 May 2023
Virgin Complaints Policy
This Complaints Policy is current as of 23 February 2024
Past Documents
Virgin Roadside Assistance Terms & Conditions
These T&C's apply to Memberships purchased on or before 19 April 2023