Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel. We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and ING. We have three contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1000 people. Our commitment to providing exceptional service has seen the company win the Australian Teleservices Association’s Large Contact Centre of the Year Award in 2009 and 2010, and recognised as an ABA100 Winner for Service Excellence at the 2014 Australian Business Awards.
Auto & General is regulated by APRA and is a member of the Insurance Council of Australia. The company is part of the international Budget Insurance group of companies headquartered in the British Isles. The Budget Insurance group includes one of the largest personal lines intermediaries in the United Kingdom as well as the largest direct personal lines insurer in South Africa. The group has been providing cover and service for over 35 years. Internationally the group administers more than 6.8 million policies and write in excess of A$2 billion in premiums annually.